Shipping Rates

We currently offer FREE shipping on all orders.

Delivery Times

All orders (except pre-orders) are packed and dispatched within 3 business days. All orders are shipped from Sydney and shipping times after dispatch will vary depending on your location. 

Australia: 2-7 business days

New Zealand: 3-8 business days

USA: 7-12 business days

Please note that these estimated delivery times should be used as a guide only and delays may occur.

Order Tracking

All orders come with a tracking number. As soon as your order is shipped, we will send you a Shipping Confirmation email with your order tracking number.

Duties & Import Taxes

Customs policies vary widely from country to country. Please contact your local customs office for any information about customs policies that apply to your country. 

Please note that we do not take responsibility for any additional charges for customs clearance, import duties or local taxes. Duties and taxes if applicable will be charged at the customer's expense and refunds will not be issued if you choose not to pay the charge.

IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete or incorrect destination information. We are also unable to re-direct orders once they have been dispatched so please make sure all details are entered correctly at checkout.